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PELLENC South Africa Network:

The head office and workshop is based on Klipvlei Farm in Windmeul – Northern Paarl.
To be closer to the customers PELLENC South Africa has an agent network.
PELLENC offices and workshops in South Africa
Pellenc paarl
klipvlei farm, PAARDEBERG RoaD, paarl, 7646
Head Office
Cell: +27 21 863 1372/8/9
Email: info@pellencsouthafrica.co.za
Pellenc robertson
cloversfield estate, robertson, 6705
Henk du Toit
Cell: +27 72 412 5543
Email: h.dutoit@pellenc.com
Pellenc mbombela (nelspruit)
33c aurrora drivE, mbombela, 1200
Henning Smit
Cell: +27 82 614 7368
Email: h.smit@pellenc.com
PELLENC agent in South Africa
rowsonville garage
33 van riebeeck street, rawsonville
Chris van der Westhuizen
Cell: +27 83 282 9928
Email: rgauto@breede.co.za

Nico Prinsloo
Cell: +27 82 210 2138
die shop – patensie
Paul, Fred Ferreira Rd, Patensie, 6335
Louis Liebenberg
Cell: +27 83 345 2107
Email: l.liebenberg@pellenc.com 
PELLENC South Africa

Privacy Policy — PELLENC SOUTH AFRICA

PELLENC SOUTH AFRICA (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, store, and protect your data when you use our website: https://pellencsouthafrica.co.za.

1. Information We Collect

1.1 Information You Provide

  • Name and surname
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and payment details
  • Messages via contact forms
  • Newsletter sign-ups (Mailchimp, opt-in only)

1.2 Automatically Collected Information

We may automatically collect information about your device and usage via:

  • Cookies and tracking technologies
  • Google Analytics & Google Ads
  • Server logs

2. How We Use Your Information

  • To process and deliver your orders
  • To communicate updates, support, and service notifications
  • To send marketing communications (only if you opted in)
  • To analyse traffic and improve the website
  • To comply with legal obligations and prevent fraud

3. Cookies & Tracking

We use essential, analytics, and marketing cookies. You can manage or disable cookies through your browser settings. Marketing cookies are only used if you provide consent.

4. Third-Party Services

Your data may be shared with third parties for specific purposes:

  • Google Analytics & Google Ads (analytics and advertising)
  • Mailchimp (email marketing)
  • Payment gateways (order processing)
  • WordPress & WooCommerce plugins (website functionality)
  • Payment Processing: All payments are processed through secure, PCI-DSS compliant payment gateways (e.g., PayFast). PELLENC South Africa does not store or have access to your full credit card or banking details.

5. Data Retention & Protection

We retain personal information only for as long as necessary to fulfil the purposes above or comply with legal obligations. We protect your data using SSL encryption, secure servers, and access controls.

6. Your Rights

  • Access your personal information
  • Update or correct your details
  • Request deletion, where permitted by law
  • Withdraw consent for marketing communications at any time
  • Unsubscribe from newsletters or promotional emails

7. International Transfers

Some third-party services may process data outside South Africa. By using our website, you consent to such transfers where applicable.

8. Children

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us:

PELLENC SOUTH AFRICA (PTY) LTD
Klipvlei Farm
Paardeberg Road, Paarl, Western Cape, 7646, South Africa
Phone: +27 21 863 1378
Email: info@pellencsouthafrica.co.za
Company Registration No: 2014/066529/07
For the purposes of POPIA, our Information Officer can be contacted at info@pellencsouthafrica.co.za.